Opinions below are provided by Charlie Mattingly, who is president of the Better Business Bureau serving Louisville, Southern Indiana and Western Kentucky.

   
 
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Using Mobile Banking Safely

Posted Wednesday, April 24, 2013
by Carol Odell

Is mobile banking safe? That’s a common question.

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Domain Names Hijacked

Posted Thursday, April 11, 2013
by Carol Odell

Do you know that hijacking or sniping domain names is becoming a business and you need to take precautions?

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Credit Card Transaction Surcharge

Posted Thursday, February 07, 2013
by Carol Odell

You have probably heard the news. Retailers can charge up to four percent extra when you buy something with a credit card.

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Pitfalls of Deferred-interest Credit Cards

Posted Wednesday, January 09, 2013
by Carol Odell

You want to buy a pricey item but cash flow is tight. You are offered a deferred-interest promotion. Minimal payments or no payments -- and no interest for a year. What should you do?

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Cooling Off Rule Gets Cooler

Posted Thursday, January 03, 2013
by Carol Odell

A person comes to your door selling magazines and you order them for $49.99. After you think about it, you decide you want to cancel that order.

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Tune in Sunday: BBB and Dateline NBC Expose Nationwide Air-Duct Cleaning Scam

Posted Wednesday, January 05, 2011
by Greg Hudson

This Sunday, Jan. 9, at 8 p.m. EST "Dateline NBC" presents a compelling new feature, "The Hansen Files."

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McDonalds Gets Attacked by Hackers

Posted Thursday, December 16, 2010
by America Monge

Global fast-food chain McDonalds was subject to an attack by hackers who stole email addresses and phone numbers of many of their consumers.

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Remember to Check out Charities

Posted Friday, November 19, 2010
by Jane Driggs

Phones for Soldiers, with the tag line “Help Our Troops Call Home!”? I received one, too, and wondered how that organization would actually use the phones: Would they sell them and make money to pay for the overseas calls by soldiers, install service on the phones and give them to a platoon, or give the soldiers the phones when theirs break?

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Package Delivery E-Mail Scam Arrives in Time for Holidays

Posted Wednesday, November 17, 2010
by Luanne Kadlub

While you’re getting your holiday happenings lined up, scam artists near and far are working as fast as Santa’s elves to unleash a plethora of scams designed to separate you from your spending money or to install malware on your computer.

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Buying a Franchise? Don't Fall for a Business Opportunity Scam

Posted Thursday, September 02, 2010
by Charlie Mattingly

Fly-by-night franchisors can turn people wanting to go into business for themselves into scam victims.

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You Are Your Own Advisor When Choosing a Financial Planner

Posted Thursday, July 29, 2010
by Charlie Mattingly

Choosing a financial planner requires research, especially when it comes to determining what expertise the planner has and how the planner is being compensated

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Seeking Financial Advice? A Free Lunch or Dinner Could Be Costly.

Posted Thursday, June 24, 2010 in Credit Mortgages & Finances
by Charlie Mattingly

Financial advisors and estate planners frequently use free lunch or dinner invitations to generate business. Most invitations come from legitimate businesses offering legitimate financial services. Nonetheless, caution is in order if you decide to accept one of these lunch or dinner invitations.

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E-mail Hijackers Try To Steal From Your Friends

Posted Thursday, June 17, 2010
by Charlie Mattingly

The Better Business Bureau has heard of almost every scam. The scam described below has gone on for years, using almost identical messages and money amounts. Similar to the famous "grandparent scam," where the scammer wants a would-be victim to think their help is urgently needed by a grandchild, this scam seeks to convince recipients of an e-mail message that they have a friend or family member who needs their immediate help.

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Shopping For A Car Online May Lead To A Scammer

Posted Thursday, June 03, 2010
by Charlie Mattingly

Scammers often post car ads on AutoTrader.com, Craigslist,and newspaper online classified ads, showing pictures and VIN numbers for cars the scammers don't own. The price usually sounds too good to be true. It is.

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Check Your Credit Report Regularly

Posted Thursday, May 20, 2010 in Credit Mortgages & Finances
by Charlie Mattingly

Past surveys have shown that approximately 25% of credit reports contain errors serious enough to lead to a denial of credit.

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Looking to Get Rid of Your Gold? Think Twice About Visiting “Road Shows.”

Posted Wednesday, May 19, 2010
by Jason McGlone

Essentially, Martin confirms all our worst fears about “Road Show” jewelry-buying operations: they’re not going to give you the amount of money you should be getting for your gold, jewelry, or collectible currency. Eventually, Martin gets to the mechanics of just how these companies tend to work:

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Seeking a Mortgage Foreclosure Consultant? It's a "Buyer Beware" Market!

Posted Thursday, April 22, 2010
by Charlie Mattingly

Consumers who are behind on mortgage payments are at risk of being taken advantage of by unscrupulous "loan modification specialists" or "mortgage foreclosure consultants." BBB can help you find legitimate advice and information and avoid being ripped off.

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Fake News Is Big Business for Scammers

Posted Thursday, April 15, 2010
by Charlie Mattingly

Charlie Mattingly

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Free Trial Offers Sometimes Come With A Catch

Posted Thursday, December 17, 2009
by Charlie Mattingly

Consumers frequently complain to the Better Business Bureau after accepting a "free trial offer" and finding monthly charges on their credit card bill. This happens when the "free trial" includes a negative option feature, meaning the consumer is automatically enrolled as a paying customer unless the enrollment is cancelled soon after accepting the "free trial"

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Mortgages Gone Wild: We've Started to Recover But Have a Way to Go!

Posted Monday, September 14, 2009
by Charlie Mattingly

Bad debt, especially mortgages that involved monthly payments that are even less than the accrued interest, continue to but a burden on the American economy.

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